Restaurants

Restaurant Charlotte & Hugo (Payakumbuh)

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

Ruko No. 11 lt.1, Jl. Sutan Usman, Kp. Melayu, Kec. Payakumbuh Bar, Cafe Charlotte & Hugo X English School Indonesia (Payakumbuh, Kota, Kota Payakumbuh, Sumatera Barat 26218, Indonesia Rp 25–50K
4.9
135 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Nestled in the heart of Payakumbuh, Restaurant Charlotte & Hugo offers a dining experience that transcends the ordinary. This charming eatery combines authentic local flavors with a warm, inviting atmosphere, making it a beloved destination for both locals and visitors seeking culinary delight in Sumatera Barat.

While the restaurant’s menu is a well-kept secret, the raving reviews from patrons speak volumes about the quality and authenticity of the dishes served. Diners often describe the food as extraordinary and transportive—“like being in a different universe,” in the words of Latifah Syuhada—where every bite is a burst of genuine flavor and thoughtful preparation. The culinary offerings tantalize the senses, with rich spices, fresh ingredients, and comforting aromas that invite you to savor each mouthful slowly.

The ambiance at Charlotte & Hugo is notably tranquil and cozy, cultivating a serene environment perfect for intimate meals or relaxed gatherings. Several guests have highlighted the restaurant’s “comfortable” and “refreshing” atmosphere, ideal for spending quality time with friends or loved ones. Whether you are an introvert seeking a quiet corner or celebrating a special occasion like Indri Wahyu Putri’s memorable birthday here, the space is thoughtfully designed to make you feel at ease.

Equally impressive is the exceptional hospitality that defines the Charlotte & Hugo experience. The staff’s genuine warmth and attentiveness elevate the visit, turning a simple meal into a personalized and memorable occasion. Names like Mr. Hanif, Mr. Rhino, Mr. Yoga, and Dea linger warmly in the minds of diners, a testament to the team’s dedication and charm. Their polite, friendly service complements the culinary delights beautifully.

In sum, Restaurant Charlotte & Hugo is more than just a place to eat—it is a destination where exceptional food meets heartfelt service in a setting that feels like a respite from everyday life. Whether you seek exquisite tastes, a welcoming vibe, or simply a quiet place to unwind, Charlotte & Hugo promises an experience well worth savoring.

03 Notes from regulars

135 notes — the real pulse of the room.

4.9
Based on 135 verified notes
5 149
4 8
3 2
2 1
1 2
All Comfortable Atmosphere Hangout Spot Clean Aesthetic Comfort Drinks Nice Place Photo Food
Latifah Syuhada.
2 month ago
I love the food. It feels like in different universe. Moreover, I love the staff working there. They are very nice and polite. I even remember their names. Mr Hanif, Mr. Rhino, Mr Yoga, and Dea.
Save Share
Heru Analog.
3 month ago
Cafenya authentic sekali , makanan nya luar biasa , pelayan/service excellent, pokok recomended bngt !!!
Save Share
Indah Verthasari.
3 month ago
suasananya nyaman banget, adem, cocok bgt buat santai” bareng temen/pacar
Save Share
Dwi Putri.
5 month ago
Pelayanan nya ramah. Makanan nya enak". Suasana nya sangat nyaman buat kaum introvert
Save Share
Indri Wahyu Putri.
5 month ago
succesfully celebrating my sister 27th birthday, pelayanannya ramah banget, makanan enak, ambiencenya nyaman juga, fix inshaAllah bakal kesini lagi!
Save Share
Famulqiati zikro Zelfia.
5 month ago
Makan disini berasa di Prancis,service excelent,Carbonaranya the best Libur wajib kesini
Save Share
Nazwa Tsabitah.
6 month ago
tempat nya bagus banget plis, disini pelayanan nya juga baik abiss, abis ini wajib kesini lagi sih
Save Share
Febrila Sucia.
6 month ago
enakk, pelayanan nya bagus cuma tempatnya aja kurang luas
Save Share
04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 12:00 PM - 10:00 PM
Tuesday 12:00 PM - 10:00 PM
Wednesday (today) 12:00 PM - 10:00 PM
Thursday 12:00 PM - 10:00 PM
Friday 12:00 PM - 10:00 PM
Saturday 12:00 PM - 11:00 PM
Sunday 12:00 PM - 11:00 PM
Finding the door

Ruko No. 11 lt.1, Jl. Sutan Usman, Kp. Melayu, Kec. Payakumbuh Bar, Cafe Charlotte & Hugo X English School Indonesia (Payakumbuh, Kota, Kota Payakumbuh, Sumatera Barat 26218, Indonesia

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Outdoor seating
  • Onsite services
  • Takeout
  • Dine-in
Highlights
  • Fireplace
  • Great coffee
  • Great dessert
  • Great tea selection
Popular for
  • Dinner
  • Solo dining
Offerings
  • Coffee
  • Quick bite
Dining options
  • Brunch
  • Lunch
  • Dinner
  • Dessert
  • Seating
  • Table service
Amenities
  • Restroom
  • Wi-Fi
Atmosphere
  • Casual
  • Cozy
  • Quiet
  • Trendy
Crowd
  • Family-friendly
  • Groups
Children
  • Good for kids
  • High chairs
Saved this place? Add a note after your visit.

Notes from real diners are how the next person finds this table. 50–80 words is perfect.

Write my note